Terms of service

By accessing, browsing, or using the Metro Variety Shop website and placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any provision, please discontinue use of this website immediately.

Part I — About Metro Variety Shop

1. Entity and Location

This website is owned and operated by Metro Variety Shop, a retail store located at 1400 I St NW, Washington, DC 20005, United States. We offer a curated collection of unisex tees, hats, and vinyl stickers — designed for outdoor enthusiasts and nature lovers. Every purchase supports our mission to remove one pound of trash from the environment.

2. Acceptance of Terms

Your use of this website constitutes your acceptance of these Terms in full. We reserve the right to update or modify these Terms at any time without prior notice. Changes take effect immediately upon posting. Your continued use of the website after any change constitutes acceptance of the updated Terms.

3. Eligibility

You must be at least 18 years of age to make a purchase on this website. By placing an order, you represent that all information you provide is truthful, current, and complete.

Part II — Products, Sizes, and Materials

4. Product Representation

We strive to represent every product accurately. However, actual colors and textures may vary slightly from what you see on screen due to monitor calibration, lighting conditions, and manufacturing processes. Product photographs are taken under controlled lighting and may not fully represent how an item appears in natural light.

5. Sizing

Unisex Tees are available in XS, S, M, L, and XL (U.S. standard unisex sizing). The regular fit provides a comfortable, relaxed silhouette that works for all body types.

Hats are one size with an adjustable snapback or tri-glide buckle closure, designed to fit most adult head sizes. The low-profile, unstructured design sits naturally on the head.

Stickers are one size and are ready to apply to laptops, water bottles, coolers, or any smooth surface.

We recommend consulting the size guide available on each product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit. Our customer service team is also available to help with sizing questions.

6. Materials

  • Tees: 60% cotton, 40% polyester blend — lightweight and breathable for comfortable everyday wear
  • Hats: 100% cotton twill or quick-dry nylon — depending on the specific style
  • Stickers: Premium vinyl with matte finish, weather-resistant, waterproof, UV-coated, and dishwasher safe

7. Eco-Friendly Mission

Every purchase from Metro Variety Shop directly supports our mission to remove one pound of trash from the environment. We are committed to sustainable practices in our product sourcing, packaging, and business operations.

8. Pricing and Availability

  • All prices are listed in United States Dollars (USD).
  • We reserve the right to modify prices at any time without prior notice.
  • If a product is listed at an incorrect price due to a typographical error, we reserve the right to cancel the order and issue a full refund, or to contact you with the correct price before processing.
  • Products are subject to availability. We may discontinue or modify any item without notice.

Part III — Orders, Payment, and Modifications

9. Placing an Order

An order is placed when you complete the checkout process and receive an automated order-confirmation email. This email confirms receipt of your order but does not constitute acceptance of the contract. We reserve the right to accept or decline any order at our discretion.

10. Payment Methods

We accept the following payment methods:

  • Credit and Debit Cards: Visa, MasterCard, American Express, and Discover
  • Digital Wallets: Apple Pay, Google Pay, PayPal, and Shop Pay

All transactions are encrypted via SSL and processed by PCI-DSS-compliant gateways. Your credit card statement will show a charge under "Metro Variety Shop."

11. Modifications and Cancellations

You may request to modify or cancel your order within 24 hours of placement, provided it has not yet entered our fulfillment process. After this window, changes may not be possible. Contact us promptly at info@metrovarietyshop.com or +1 (202) 842-2466 with your order number.

12. Order Cancellation by Metro Variety Shop

We reserve the right to cancel orders under the following circumstances:

  • Payment authorization fails or cannot be verified
  • Billing or shipping information appears invalid or fraudulent
  • The item is out of stock or has been discontinued
  • A pricing error was published on the product page
  • The order pattern suggests potential fraud

If we cancel your order after payment has been processed, you will receive a full refund to your original payment method within 10 business days.

Part IV — Shipping and Delivery

13. Shipping Coverage

We offer free standard shipping on all orders within the contiguous (lower 48) United States. We do not ship to Alaska, Hawaii, U.S. territories, APO/FPO/DPO addresses, or international destinations.

14. Processing and Delivery Timeframes

  • Order processing: 1–3 business days (Monday through Friday, excluding federal holidays).
  • Estimated delivery: 4–7 business days after shipment.

Delivery times are estimates only and may vary due to weather, peak seasons, or carrier delays.

15. Packaging

  • Tees are folded, tissue-wrapped, and placed in protective poly bags or branded packaging to prevent wrinkles and moisture damage.
  • Hats are shipped in structured cap boxes or padded mailers to maintain their shape.
  • Stickers are shipped flat between protective cardboard inserts to prevent bending or creasing.
  • All orders arrive gift-ready.

For complete shipping details, please refer to our Shipping Policy.

Part V — Returns and Refunds

16. Return Eligibility

You have 30 days from the date of delivery to request a return. Items must be unused, unworn, unwashed, and in their original packaging with all tags attached.

17. Items That Cannot Be Returned

Category Reason
Clothing that has been worn, washed, altered, or damaged after delivery Cannot be restored to sellable condition
Clothing with missing tags or labels Cannot verify original condition
Applied stickers (once placed on a surface) Cannot be removed and resold in original condition
Hats that have been worn, shaped, or altered Cannot be restored to sellable condition
Items returned after the 30-day window Policy deadline
Items marked "Final Sale" at purchase Clearly disclosed at checkout

18. Exchanges

We offer free size exchanges within 30 days of delivery. If your tee (XS through XL) does not fit as expected, contact us and we will send a prepaid return label and ship the correct size at no additional cost, subject to availability.

For complete return details, please refer to our Refund and Return Policy.

Part VI — Intellectual Property

19. Ownership

All content on this website — including text, images, photographs, logos, graphics, product descriptions, and website design — is the exclusive property of Metro Variety Shop or its content suppliers and is protected by United States and international copyright laws.

20. Permitted Use

You may view and purchase products for personal, non-commercial use. You may not copy, reproduce, distribute, publicly display, or create derivative works from any content on this website without our express written consent.

Part VII — User Accounts

21. Account Responsibilities

If you create an account on our website, you are responsible for:

  • Maintaining the confidentiality of your login credentials.
  • All activities that occur under your account.
  • Notifying us immediately of any unauthorized access or use.

22. Account Suspension

We reserve the right to suspend or terminate accounts that we reasonably believe are engaged in fraudulent, abusive, or unauthorized activity.

Part VIII — Liability and Indemnification

23. Limitation of Liability

To the maximum extent permitted by law, Metro Variety Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or purchase of our products.

Our total liability for any single claim shall not exceed the total amount you paid for the product in question.

24. Force Majeure

We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, carrier disruptions, pandemics, or government actions.

25. Indemnification

You agree to indemnify, defend, and hold harmless Metro Variety Shop, its owners, employees, and affiliates from any claims, losses, damages, liabilities, costs, or expenses arising from your use of this website, violation of these Terms, or violation of any third-party rights.

Part IX — Governing Law and Dispute Resolution

26. Governing Law

These Terms are governed by the laws of the District of Columbia, without regard to conflict-of-law principles.

27. Jurisdiction

Any disputes arising under these Terms shall be resolved in the state or federal courts located in the District of Columbia.

Part X — Miscellaneous

28. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

29. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Refund and Return Policy, and Payment Policy, constitute the entire agreement between you and Metro Variety Shop regarding your use of this website and purchase of products.

Contact Us

Metro Variety Shop 1400 I St NW Washington, DC 20005

Email: info@metrovarietyshop.com Phone: +1 (202) 842-2466

Business Hours: Monday–Sunday: 8:00 AM – 10:00 PM (ET)